Our Post-launch Evaluation enables a clear understanding of the
quality and effectiveness of any newly deployed Web site. Usability
testing done in advance of most site launches is usually done in
a test environment, on prototypes and comps, and on incomplete versions.
Our Post-launch service delivers in-depth analysis and recommendations
for your site in it's finished and implemented state.
Business Benefits
Reality Check — Confirm that key
site functions like shopping carts, online registration, sales
inquiry generation, and product searches are functioning in
a way to support your business goals. Then, if necessary,
make changes to ensure that they are.
Phase 2 Preparation — Maximize the
second-phase implementation of your new site with precision
analysis of new site user needs and business effectiveness.
Sticky Sites — Discover what keeps
users coming back to your new site. Also learn what it is
on your site that can be turned from nice feature to competitive
strength.
Identify and Fix Major Flaws — Discover
unanticipated site flaws that are undermining site usability.
Gather feedback from users to build on new site success and
identify areas for improvement.
Internal Communications — Measure
the success of the new site in order to document and present
improvements to an internal audience and educate them about
the entire project from design through deployment.
Process and Deliverables
Our process is flexible enough to meet almost all schedule and
budget demands. EaseAbility projects always begin with a simple
step to help clients find the right scope for their project by understanding
which of the deliverables listed below meet their needs and budget.
1.
Definition
Project
Definition Document Documents site and organizational objectives.
Defines the scope and design of research project.
2.
Research
Heuristic
Evaluation
Usability Test
User Satisfaction
Survey
4. Analysis
Integrated Analysis and Report Results of all finished user research tests
analyzed in the context of site goals to define critical
user experience recommendations in both the near and
long term, with specific recommendations to support
site strategies and measure success in achieving them.
5. Problem
Solving
Site
Prototype - optional
Illustrated Recommendations
6.
Presentation
PowerPoint
Presentation of Results and Recommendations
How to Order
Contact EaseAbility at info@easeability.com
to receive a proposed statement of work that fits your budget and
supports your business strategy.
Back
to Services
