Our site satisfaction surveys provide a baseline measurement of
your site's user experience. They can be modified to address specific
areas of concern, are a consistent and repeatable measurement over
time, and provide statistically valid data through sample sizes
larger than are found with conventional usability studies.
Business Benefits
Essential Benchmarks — Measure progress
in site user satisfaction levels. Drive site design decisions
based on data and user feedback.
User Insight — Learn who your users
are by industry, job title, demographic, frequency of site
visits, etc. Understand their needs. Gather original ideas
from them. Then target these groups more effectively with
campaigns and programs.
Low Cost — Start to measure and
report on the user experience of your site at a low cost.
Statistically Valid — Draw statistically
valid and actionable conclusions rather than relying entirely
on small sample research. Great for presenting the reasoning
behind site changes to an internal audience.
Before and After — Take readings
of user satisfaction before and after major site changes to
mark changes and validate decisions.
Process and Deliverables
Our process is flexible enough to meet almost all schedule and
budget demands. EaseAbility projects always begin with a simple
step that helps clients find the right scope for their project by
understanding which of the deliverables listed below meet their
needs and budget.
1.
Definition
Research
Design Document
Survey Design
Document
2.
Research
Online
Survey
4. Analysis
Topline Report
Raw data from finished survey.
Survey
Report and Analysis Analysis of the results, presented with
special emphasis on strategic and business goals.
5. Problem
Solving
Illustrated
Recommendations
6.
Presentation
PowerPoint
Presentation of Results and Recommendations
How to Order
Contact EaseAbility at info@easeability.com
to receive a proposed statement of work that fits your budget and
supports your business strategy.
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